junior employee sends rude emails
A reader writes:
A junior employee I manage writes rude emails. He will send three emails in 15 minutes, and then respond rudely when I answer the first one, as I haven’t gotten around to the other two or hadn’t seen them in my inbox yet. He’ll respond quoting his previous emails I haven’t had time to look at yet. Or if I respond, he will ignore the answer and resend it, again quoting himself. Every email is condescending and liable to ramble.
I asked another person to look at our email conversations, and they agreed that they’re rude. I also was warned before I started that he was a difficult person to work with.
Should I talk to him about this? If so what’s the best way to explain that some of his email habits could be considered rude? (If they even are. Maybe I’m too picky?)
I answer this question — and two others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.
Other questions I’m answering there today include:
- My boss is mentoring my employee
- How do I express concern without prying?
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